Paul Bennett and Melissa Hurley purchased the beautiful Tŷ Mawr Hotel in December 2019 sourcing Telemat IT Services to initially ‘troubleshoot’ problems with the guest Wi-Fi system.
This was achieved remotely via phone and laptop support to get the system up and running.
This confidence in the level of service provided gave rise to:
- The installation of a complete new Wi-Fi system
- The client booking a service level agreement to cover software and hardware advice and consultancy in future
- A Service Level Agreement covering simple software and hardware advice and ongoing support being put in place
Find out how we can support your business. Call us on 01239 712345, or email enquiries@telemat.co.uk